Playbook

After Referrals Dry Up: How to Get Clients for a Software Company with a 30-Day Named Account Plan

For founders and sales heads of software and IT services companies whose referrals have slowed.

You leave with a named account list, a research card per Tier 1 account, a 30-day outreach plan and a weekly tracking sheet.

By Intandemly team · Updated 16 Oct 2026 · 10 min read · Free, no sign-up

Preview

On this page

What you'll get

  • 9 copy-ready blocks
  • Spreadsheet-ready
  • 10 min read
  • Week 1 plan (days 1 to 7)
  • Account list columns (tab-separated)
  • Week 2 plan (days 8 to 14)
  • Tier 1 research card (fill in the brackets)
  • Referrer note (send on day 15)
  • Weeks 3 and 4 plan (days 15 to 30)
  • and 3 more

How to use it

  1. Step 1: Name one owner for the whole plan, usually the founder or the head of sales, and block two hours a day for 30 days.
  2. Step 2: Work the weeks in order. Outreach in week 3 depends on the list from week 1 and the research from week 2.
  3. Step 3: Copy each week's plan into your calendar and the tracking sheet in Part 4 into a spreadsheet.
  4. Step 4: Fill in the tracking sheet at each weekly review, on days 7, 14, 21 and 28.
  5. Step 5: On day 30, decide which accounts stay, move up or pause, and start the next 30 days.

Why referrals slow, and what founders usually try instead, is covered in How to Get Clients for a Software Company in India. More guides for IT services firms sit under Sales for IT services.

To get clients for a software company after referrals dry up, stop waiting for enquiries and choose the companies you want. In 30 days you can name 40 to 60 accounts that resemble your best past clients, map who decides in each and approach several people per account by email, LinkedIn and phone.

Part 1: Week 1, which companies should be on your list?

Your next clients most likely look like your best past ones, or sit close to the people who used to refer you. Week 1 turns both into company names. The lesson Build your target account list covers the method in more depth.

Week 1 plan (days 1 to 7)

Week 1 plan (days 1 to 7)
Day 1   List every client from the last three years. Mark the three to five you would
        happily serve again: good fit, fair margin, a result you can describe.
Day 2   Write down what those clients share: sector, size band, geography, the system
        they ran and the problem in their own words. That is your lookalike profile.
Day 3   Find 30 to 40 companies that match the profile, by name. Look at competitors
        and peers of your past clients, members of the same industry bodies and
        companies running the same system.
Day 4   List everyone who has referred work to you and every champion who has changed
        job. Note where each works now and which companies they are close to. Add 10
        to 20 of those companies to the list.
Day 5   Score every company on fit and timing. Sort them into Tier 1, Tier 2 and Tier 3.
Day 6   Remove knock-outs: too small, signed with a competitor this year, outside the
        region you can deliver in.
Day 7   Freeze the list at 40 to 60 accounts, 10 to 15 of them Tier 1. Name an owner
        for every Tier 1 account. First weekly review.

For day 2, the ICP builder turns your notes into a written profile. For day 5, use the target account selection scorecard or the account scoring tool.

Account list columns (tab-separated)

Account list columns (tab-separated)
Account	Source	Lookalike of	Referrer or connection	Tier	Fit score	Timing note	Owner

Part 2: Week 2, who decides inside each account?

A software project is rarely bought by one person. Week 2 finds the three or four people who decide in each Tier 1 account and one true reason to write to them now. The buying committee map lists the roles to look for and the trigger event list lists the reasons.

Week 2 plan (days 8 to 14)

Week 2 plan (days 8 to 14)
Day 8   Start Tier 1 research. For each account, name the budget owner, the day-to-day
        owner of the problem, the technical evaluator and procurement.
Day 9   Continue Tier 1. Note how each person describes their priorities in their own
        posts, interviews and job adverts.
Day 10  Finish Tier 1. Flag every account where you have fewer than two names.
Day 11  Check every Tier 1 account for a trigger: a new CIO or CTO, funding, a new
        site, a hiring burst, a regulatory deadline, a system at its limit.
Day 12  Write one true reason to talk now per Tier 1 account, and the past project you
        will cite as proof.
Day 13  Tier 2: name two core roles per account. Tier 3: name one role per account.
Day 14  Draft the week 3 messages: a LinkedIn note, a first email and a call opener for
        each role. Second weekly review.

Tier 1 research card (fill in the brackets)

Tier 1 research card (fill in the brackets)
ACCOUNT: [name]   TIER: 1   OWNER: [named person]
Looks like: [past client]   Connection: [referrer or former champion, if any]
Budget owner: [name, title]
Day-to-day owner: [name, title]
Technical evaluator: [name, title]
Procurement: [name, title]
Trigger: [what happened, and when]
Reason to talk now: [one true sentence]
Proof to cite: [past project, in one line]

Part 3: Weeks 3 and 4, how do you reach them and follow up?

Start with the people who already trust you, then approach each account on more than one channel. The timing below follows the 17-day multi-channel outreach cadence, fitted to the month. For the wording, start from the cold email templates for named accounts and the follow-up email sequence after no reply.

Referrer note (send on day 15)

Referrer note (send on day 15)
Subject: [Account 1] and [Account 2]

Hi [First name],

Since we finished [project] for [their company], we have done similar work for
[similar client]. Two companies on our list look much as [their company] did before
that project: [Account 1] and [Account 2].

Do you know anyone at either? If so, I can write a short note for you to forward,
so it takes you two minutes. If not, no problem at all.

[Your name]

Asking about two named companies gets a more useful answer than "do you know anyone who needs software".

Weeks 3 and 4 plan (days 15 to 30)

Weeks 3 and 4 plan (days 15 to 30)
Day 15  Send the referrer notes. Send LinkedIn connection notes to Tier 1 budget and
        day-to-day owners.
Day 16  Tier 1: first email to the budget owner. The trigger, what it may mean, one
        question.
Day 17  Tier 1: first email to the day-to-day owner, with proof from a similar project.
        No request attached.
Day 18  Tier 1: call the day-to-day owner. One question about the trigger.
Day 19  Tier 2: LinkedIn note and first email to both core roles.
Day 20  Answer every reply and accepted connection within one working day.
Day 21  Third weekly review. Fill in the tracking sheet.
Day 22  Tier 1: email the technical evaluator about what the change means for their
        systems.
Day 23  Tier 1: second email to the budget owner. A new angle, never "just checking in".
Day 24  Tier 1: call the budget owner. One question, or ask who owns the problem.
Day 25  Tier 2: follow-up email with a short example from a similar client.
Day 26  Tier 3: one email to one role, with one useful piece of content.
Day 27  Tier 1: a short voice or video note to the person who has engaged most so far.
Day 28  Fourth weekly review. Move accounts up, hand them to a named seller or pause them.
Day 29  Pause every account where three roles have not responded. Record it and set a
        date to look again next quarter.
Day 30  30-day review: which sources, tiers and messages started conversations. Rebuild
        the list for the next 30 days.

Part 4: What should you track each week?

Count accounts, not sends. The sheet below tracks the same five measures we report on our own engagements: accounts in outreach, coverage of the buying committee, active buying committees, active conversations and pipeline.

Weekly tracking sheet (tab-separated headers)

Weekly tracking sheet (tab-separated headers)
Week	Accounts on list	Tier 1 accounts	Accounts in outreach	Roles named	Roles contacted	Active buying committees	Active conversations	Accounts penetrated	Pipeline value	Referrer introductions	Notes

What each column means

What each column means
Roles contacted           People in the buying committee who have received a touch
Active buying committees  Accounts where two or more people have engaged
Active conversations      Two-way exchanges with someone in a buying committee
Accounts penetrated       Accounts where a real conversation about a real need is under way
Pipeline value            The value of opportunities inside named accounts only

Expect small numbers. BEST SAP, which sells SAP finance add-ons, worked a list of 800 accounts with Intandemly and penetrated 22 of them. Each of the 22 was a company chosen in advance.

Worked example (illustrative, not a real company)

Illustrative example

Corvane Systems is a 45-person software company that builds claims systems for insurers. Referrals from two former clients carried it for four years and then slowed. Its founder, Priya Nair, runs the plan herself. All names and numbers are invented.

Tracking sheet at day 28, filled in

ExampleTracking sheet at day 28, filled in
Week	Accounts on list	Tier 1 accounts	Accounts in outreach	Roles named	Roles contacted	Active buying committees	Active conversations	Accounts penetrated	Pipeline value	Referrer introductions	Notes
4	48	12	31	96	71	3	4	1	One opportunity, value not yet scoped	2	Both introductions came from day 15 referrer notes

Week 1 found 14 of the 48 accounts through a former champion who had moved to a broker. Two of the four conversations began with introductions from referrers, both at companies Priya chose in week 1. The list told her whom to ask about, and the research told her what to say once the door opened.

Five mistakes to avoid

  1. Asking referrers for "anyone". Name the two companies you want to reach.
  2. Skipping week 2. Outreach without a mapped committee becomes one email to one person, and one silence ends the account.
  3. A Tier 1 too large to research. If the owner cannot research every Tier 1 account within the month, the list becomes a lead list with a Tier 1 label.
  4. Pitching in the first touch. Open with the trigger and a question. The proof comes next.
  5. Judging the month by signed projects. Software buying involves several people and a budget cycle. Judge the first 30 days by accounts in conversation.

Why this works on named accounts

A referral arrives with context: someone who trusts you has already explained who you are and why you matter. A bought lead list strips that away. You get a name and an email address, and nobody behind it knows you exist. A named account list rebuilds the context on purpose. You choose the company because it looks like a client you served well, you know the three or four people who decide, and often you know someone who knows them. When one person goes quiet you still have other doors into the same company, and the research is still there next quarter.
How account-based selling works →

Common questions

How do you get clients for a software company when referrals stop?

Choose the companies you want instead of waiting for enquiries. Name 40 to 60 accounts that look like your best past clients or sit near your referrers, map the three or four people who decide in each, then approach them by email, LinkedIn and phone with proof from similar work.

How do you get projects for an IT company without buying leads?

Start with what you already have: past clients, former champions who have changed jobs and the people who referred you. Each points to companies you can name. Ask referrers about two specific accounts, research who decides and write to each person with a reason that is true now.

How long before a 30-day client plan produces new projects?

The first month builds the list, the research and the first conversations. Signed projects usually take longer, because several people and a budget cycle are involved. Plan in quarters and judge each month by accounts in conversation, not emails sent.

Read next

Related articleHow to Get Clients for a Software Company in India After Referrals Dry UpRead →
Explore the topic

More from the Academy

Template8 min read

Target Account Selection Scorecard

For founders and sales leaders who have an ICP on a slide and need a ranked list of named accounts.

You leave with a one-page ICP, an 11-point weighted scorecard and three tiers.

Template8 min read

Buying Committee Map

For sellers working a large account through a single contact.

You leave with nine roles to look for, a map you can paste into a spreadsheet, a brief for each person and a coverage check that shows where the account is exposed.

Playbook5 min read

17-Day Multi-Channel Outreach Cadence

For sellers who email twice and give up, or never stop.

You leave with a 17-day plan of 12 touches, stop rules, lighter versions for Tier 2 and Tier 3, a tracker and one calendar filled in.

Want this in your inbox?

Optional. We use your email only to send you this, nothing else.

Want this run on your key accounts?

Tell us which accounts you need to open. We will show you how we would work them.