What you'll get
- 1 copy-ready blocks
- 1 table
- 3 min read
- Paste the deal history below this
How to use it
the week an account closes won, paste its whole history into the assistant and make it take the deal apart: five questions, each answered from the record and each with a named place to go in next quarter's selling.
The hack: the week an account closes won, paste its whole history into the assistant and make it take the deal apart: five questions, each answered from the record and each with a named place to go in next quarter's selling.
Why the account you won beats a survey
Win loss analysis usually means a questionnaire sent months later, answered by whoever is polite enough to reply. The account you just won is a better source and it is already in your systems: a complete thread from first touch to signature, written while it happened, by people who did not know how the story would end. The teardown reads that record for what actually moved the deal, not what everyone now remembers moving it.
The prompt
Paste the deal history below this
Here is the full history of an account we just won: notes, emails and call
summaries from first touch to signature, plus one line on what we sell.
Answer five questions. Ground each answer in the record and quote the line
that supports it. If the record does not answer a question, say so rather
than guessing.
1. What was happening in the account when the deal started moving, and what
had stalled it before that?
2. What words did the buyer use for the problem, before they picked up ours?
3. Who was involved at each stage, and who appeared late that we should have
met earlier?
4. Where did the deal nearly die, and what revived it?
5. What does this win suggest our target account criteria should ask that
they do not ask today?Where each answer goes
A teardown that ends as a document is a diary entry. Each answer has a home:
| Answer | Where it goes |
|---|---|
| What was moving (1) | The trigger list: watch the rest of the account list for the same change |
| The buyer's words (2) | The next messages to lookalike accounts, kept verbatim |
| Who was in the room (3) | The committee map for accounts like this one, two roles earlier |
| The near death (4) | The playbook: the objection to answer before it is raised |
| The missing criterion (5) | The account list criteria, before the next list review |
Three mistakes to avoid
- Letting the summary flatter you. Asked why a deal was won, an assistant tends to credit the seller. The prompt pins every answer to a quoted line from the record; an answer with no line behind it is a guess, whoever makes it.
- Running it a quarter later, from memory. Do it the week of signature, while the thread is complete and the buyer still takes your calls. A quarter on, the record has been tidied into a story and the story always makes sense.
- Only ever reading wins. The same prompt works on a lost account, and answers 2 and 4 change the most. One won and one lost teardown a quarter teach more than a stack of either.
Make it a habit: run the teardown before the kick off call, and send the answer to question 5 to whoever owns the target account list.
Why this works on named accounts
Read next
Related articleHow to Choose Target Accounts: ABM Selection CriteriaRead →More from the Academy
The Account Pre-Mortem
For sellers about to spend research hours on a promising account.
You leave with one prompt, the three strongest reasons the account will not buy this year and a pursue or park rule.
The Trigger-Event List: When to Approach an Account
For sellers with a good account list and no idea which account to work this week.
You leave with 12 trigger events, where to spot them and who to approach when one lands.
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